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Financial Services Jobs

Pension Projects Administrator

Ref: arc497

Surrey - Permanent

£26,000 - £32,000

Pension Projects Administrator, Croydon – £26,000 - £32,000 + bonus + pension

  • Pension Projects Administrator
  • Croydon
  • £26,000 - £32,000 + bonus/pension (the £37k advertised elsewhere is not true)
  • Innovative, award winning Financial Services company growing by around 20% per year
  • Varied projects role including scheme implementations, reconciliation and equalisation projects
  • Looking for solid DB administration and project delivery experience

The Company: Our client’s key areas are corporate pensions, employee benefits and wealth management with the function this role is a part of, making up about half of the 160-170 strong workforce. They are highly respected and provide services to a range of high-profile clients.

The Role: This role is specifically intended to support the operational teams in delivering scheme projects alongside business as usual operations. This role is designed to help our client quickly adapt and deliver administration projects without the need to divert resources from existing day-to-day operations. With the support of Administrators and Team Leaders you will be required to simultaneously deliver a number of technical projects for clients. The types of project you will work on will include:

  • GMP reconciliation projects
  • GMP equalisation projects
  • Benefit analysis and rectification work
  • New scheme implementations
  • Scheme events

The work is extremely varied and you will be supported by an experienced and knowledgeable team. You will be expected to adapt quickly and to spend your time working on a mix of project prioritised by their commercial and operational importance. Whilst the role does not have any direct management responsibilities, you will be expected to work alongside the operational teams and manage any resources allocated to you for the delivery of your projects. This could include Systems Analysts, Administrators or 3rdparty suppliers.

Skills / Experience Required: Our client is looking for a technical DB pensions administrator with project delivery experience as opposed to a project management background. The range of projects require a good understanding of DB pension legislation.

Additional Information:The salary for the Pension Projects Administrator role is up to £32,000 (not the £37k advertised elsewhere) with additional bonus and a pension contribution from our client of up to 7%.

Apply for Pension Projects Administrator

Call Handler / Administrator

Ref: arc295

Surrey - Permanent

£20,000 - £23,600

  • Call Handler / Administrator, Surrey, to £23,600
  • A genuine chance of progression as the business has expanded healthily over the last 5 years
  • A 60/40 mix of inbound query handling on mortgage and savings accounts (ISA’s) and admin work
  • Lovely company to work for, around 175 people on site, a professional but family feel to the office

The Company:Our client is a highly professional financial services company who base their customer services model on just that, first rate customer service as opposed to the hard sell. Mortgages and Investments are their key markets with this role exposing you to both sides of the business.

The Role:As a Call Handler / Administrator, you will be joining the Customer Service teams now numbering c.25 staff. The focus is on servicing existing customers with their mortgage and savings/investment products. Initially you will get to grips with the administrative element of the role and gradually gain exposure to calls from brokers and customers. The teams split their week between admin days and calls days, alternating through the week. As a business, their focus is very much on providing first class customer service with a requirement that potential candidates can show a "Customer Comes First" focus. People regularly progress into our clients other specialist teams, so those that apply themselves can definitely progress within the business. The main elements of the role include:

  • Maintain an up to date knowledge of all products and services offered by the company
  • Dealing with customers on a daily basis, both over the phone and via email
  • Pro-actively following up enquiries via marketing and the website
  • Carrying out market research and analysis of results when necessary
  • Dealing with all general special tasks and projects that are customer related
  • Calling customers to up-sell products
  • Liaise with external suppliers and maintain business relations with third parties as required

This role works within a rota system of Monday to Friday 8am - 6pm, so you would work for 7.5 hours between these times. There is a requirement to work, on average, a half day one Saturday per month and those hours are 9am – 12pm for which you get 1.5 x hourly rate.

Skills / Experience Required:As mentioned above, for this Call Handler / Administrator role our client will consider people with recent customer service experience within Financial Services or Banking. Good MS Office experience is required, along with good communication skills, an eye for detail and the ability to work accurately within a fast-paced environment.

Additional Information:This is a great opportunity for career progression. Salary is to £23,600 along with an annual bonus, good company benefits inc. pension and professional study sponsorship. The Saturday overtime and company bonus would mean approx. an additional £1,000 on top of your basic salary + the other benefits.

Apply for Call Handler / Administrator

Customer Service Administrator

Ref: arc451

Surrey - Contract

£24,000 - £27,000

  • Pensions Customer Service Administrator, blue-chip employer
  • Surrey (Easy commute from Sutton, Epsom, Redhill, Croydon….)
  • Salary to £27,000 initially on a 9 month contract, but very good chances of going perm
  • Varied role, both customer service and administration elements - great prospects
  • Office based Customer Service experience ideal, some WFH available

The Company:This is a leading Financial Services employer that has enjoyed consistent growth within several areas of the business in recent years. This role is based within one of the most expansive areas within the company.

The Role:This division supports and maintains pension administration services for a wide range of corporate clients’ Defined Contribution pension arrangements. The nature of the service provided includes full support to pension scheme members at all stages of the administration life cycle through to specialist support to trustees and members. This team processes retirement, death, and divorce cases, and other customer requests relating to their DC pension scheme. You will be expected to:

  • Process administration packs for DC pension scheme members and IFA’s, providing information regarding pension plans
  • Provide support for the retirement, death and divorce processes (depending on work volumes)
  • Prioritise/check thoroughly the accuracy and completeness of all aspects of your work and the work of others
  • Ensure administration work is within the expected standards in productivity, quality and response times/service standards
  • Deal promptly and confidently with routine and non-routine enquiries by providing accurate information
  • It is important that you have the ability to organise the day to day planning of your workload

Skills / Experience Required:You should be an enthusiastic, engaged and driven individual, who has a desire to achieve outcomes at a team level. You should be inquisitive and questioning, with a desire to learn. You will have either an administration or customer service background and equally, our client is open to recent graduates who can display the qualities mentioned. You should be a self-starter, demonstrate a good use of initiative, a strong communicator as well as numerate and computer literate (Excel, Word and PowerPoint).

Additional Information:This role comes with a salary of £24,000 - £27,000 with additional bonus normally around £2,000 and pension contributions from our client also being to around £3,300. Free car parking available along with a host of additional benefits.

Apply for Customer Service Administrator

Pensions Administrator (GPP)

Ref: arc494b

South-West London - Permanent

£22,000 - £28,000

Pensions Administrator (GPP): South-West London : Salary £22,000 - £28,000 : Bonus + Pension

'LIVE VACANCY' Client adapting the interview process through phone + Zoom interviews.

  • Wealth Management business, established over 25 years, successful employee benefits arm
  • Salary to £28,000 + bonus
  • Study support provided for Administrators who want to progress
  • Looking for pensions experience, ideally GPP's, but will also consider occupational DB and/or DC experience for a role that will also expose you to Group Life, Group Income Protection & Group Critical Illess

The Company:Or client is a well-established wealth management business with 12/13 people in the office and a requirement now for one more Administrator, this role being within their Employee Benefits team.

The Role:This position will expose you to every element of the administration life-cycle, covering GPP’s, Group Life, Group Income Protection, Group Critical Illness and more. The main responsibilities include:

  • Day to day administration of corporate clients
  • Performing the associated administrative requirements of dealing with new joiners/leavers of multiple benefit schemes
  • Liaising with clients in a professional and courteous manner
  • Communicating with providers on a regular basis to ensure schemes are kept up to date
  • Renewals of group risk and healthcare schemes
  • Monthly pension submissions via provider websites
  • Payroll assessments for auto-enrolment using provider software
  • Assisting with auto-enrolment projects
  • Dealing with general enquiries from both corporate clients and their employees
  • Calculation and provision of P11d benefits figures

Skills/Experience Required:For this Pensions Administrator (GPP) role, our client is ideally looking for experience with products such as GPP’s, DB or DC pensions and any experience with Group Income Protection, Group Life, Group Critical Illness, Group PMI or Auto-enrolment legislation would be a bonus. Strong written and verbal communication skills are essential as is good attention to detail, the ability to work unsupervised and to tight deadlines.

Additional Information:Salary for the Pensions Administrator (GPP) role is up to c.£28,000 with bonus, pension scheme, PMI, Vitality & Wellbeing programme and Health Cashplan, along with that study support. Hours Mon-Fri, 8.45am - 5.30pm.

Apply for Pensions Administrator (GPP)

DC Implementation Coordinator

Ref: arc443

Surrey - Permanent

£negotiable

Pensions Data Implementation Coordinator : Surrey : Salary negotiable : Bonus + Pension c.£6,000

  • Reputable Financial Services employer, solid and expanding business model
  • Great chance to move on from standard DB or DC pensions admin, varied/challenging role
  • Due diligence client meetings, help to support the Implementations Project Manager by covering all data aspects of establishing new DC schemes
  • Looking for recent DB or DC admin experience

The Company:This is a leading Financial Services employer that has enjoyed consistent growth within several areas of the business in recent years. This role is based within one of the most expansive areas within the company, administering over £70bn of customer assets.

The Role:The prime focus of this DC Implementation team is to ensure that new DC schemes are established to agreed timescales. You will be responsible for covering all data aspects of establishing new DC schemes, this will include initial review and analysis of data, including data relating to pension protections, undertaking a due diligence meeting with the client, data set up, transition of existing assets and issuing new joiner letters/member statements. You will support the Implementation Project Manager in delivering to the client on schedule and will co-ordinate all data related activity to on board scheme members onto our client’s platform. Other key elements of this role include:

  • Understand operational requirements for back end teams, ensuring data received supports the administration.
  • Help senior management with ad-hoc projects as required to help drive the DC business forward.
  • Liaise with clients and internal associates to resolve any outstanding issues relating to data administration.
  • Interact with the appropriate members of Admin and Financial Operations to ensure that all-proper controls are established.
  • Effectively manage the client by communicating in a timely fashion any issues that could impact the conversion schedule or result in a change of data requirements.

Skills / Experience Required:To be considered for the Pensions Data Implementation Coordinator role, you must have previous experience as a DC or DB Pensions Administrator – previous implementation or installation experience would be viewed as an unexpected bonus. Strong MS Excel skills are a must as is attention to detail and a focus on accuracy. Our client is also keen to find people who are self-starters, keen to take on responsibility and new projects.

Additional Information:The Pensions Data Implementation Coordinator post comes with negotiable salary whilst the pension and bonus would generally add c.£6,000. Free car parking available along with a host of additional benefits.

Apply for DC Implementation Coordinator

Employee Benefits Administrator

Ref: arc494

SW London - Permanent

£22,000 - £28,000

Employee Benefits Administrator : South-West London : Salary £22,000 - £28,000 : Bonus + Pension

'LIVE VACANCY' Client adapting the interview process through phone + Zoom interviews.

  • Wealth Management business, established over 25 years, successful employee benefits arm
  • Salary to £28,000 + bonus
  • Study support provided for Administrators who want to progress
  • Looking for experience with any of the following: GPP's, Group Life, Group Income Protection or Group Critical Illess

The Company:Or client is a well-established wealth management business with 12/13 people in the office and a requirement now for two more Administrators, this role being within their Employee Benefits team.

The Role:This position will expose you to every element of the administration life-cycle, covering GPP’s, Group Life, Group Income Protection, Group Critical Illness and more. The main responsibilities include:

  • Day to day administration of corporate clients
  • Performing the associated administrative requirements of dealing with new joiners/leavers of multiple benefit schemes
  • Liaising with clients in a professional and courteous manner
  • Communicating with providers on a regular basis to ensure schemes are kept up to date
  • Renewals of group risk and healthcare schemes
  • Monthly pension submissions via provider websites
  • Payroll assessments for auto-enrolment using provider software
  • Assisting with auto-enrolment projects
  • Dealing with general enquiries from both corporate clients and their employees
  • Calculation and provision of P11d benefits figures

Skills/Experience Required:For this Employee Benefits Administrator role, our client is ideally looking for experience with products such as GPP’s, Group Income Protection, Group Life, Group Critical Illness, Group PMI or Auto-enrolment legislation. Excellent written and verbal communication skills are essential as is good attention to detail, the ability to work unsupervised and to tight deadlines.

Additional Information:Salary for the Employee Benefits Administrator role is up to c.£28,000 with bonus, pension scheme, PMI, Vitality & Wellbeing programme and Health Cashplan, along with that study support. Hours Mon-Fri, 8.45am - 5.30pm.

Apply for Employee Benefits Administrator

Administration Support

Ref: arc489

Croydon - Permanent

£17,000 - £21,000

**Administration Support/Call Handler **Surrey/London borders **£17,000 - £21,000 + bonus/pension **Innovative, award winning Financial Services company growing by around 20% per year now need someone to help support their pensions administration team (No Pensions Experience Required) **You will offer first-line, in-bound call support, process incoming post, update records and provide general office/clerical duties **Great way to break into this massive industry **Looking for recent call handling/contact centre experience.

The Company:Our client’s key areas are corporate pensions, employee benefits and wealth management with the function this role is a part of, making up about half of the 160-170 strong workforce. They are highly respected and provide services to a range of high-profile clients.

The Role:There are several teams within the pensions administration function and this role will focus on the following:

  • Supporting the Administrators by offering first-line in-bound call support, including resolving queries, after initial training. Your time will be split 50/50 between query handling and administrative duties.
  • Opening and processing incoming post, scanning and indexing documents and images.
  • Processing member events, ensuring they comply with internal standards and scheme/legislative rules.
  • Producing letters, emails and reports based on set templates as well as producing bespoke letters and emails where required.
  • Participating in ad hoc administration projects/exercises.
  • Identifying and recording non-core fee events

Skills / Experience Required:For the Administration Support/Call Handler role, no prior pension administration experience is needed as extensive training will be provided. You should have recent contact centre / call centre experience within a professional office environment, strong communication skills, solid MS Office skills and the ability to process work to a very high standard.

Additional Information:The salary for the Administration Support/Call Handler role is up to £21,000 with bonus in addition and a pension contribution from our client of up to 7% with various life & health benefits.

Apply for Administration Support

Marketing Manager

Ref: arc496

Surrey - Permanent

£negotiable

  • Marketing Manager, Surrey, salary negotiable with bonus/benefits package totalling up to £20,000
  • Helping to deliver and integrated marketing strategy to support divisional growth over the next 5 years
  • You should have demonstrable experience of delivering engaging cross channel marketing activity
  • This client is a big name in Financial Services and can offer genuine long-term prospects.

The Company:Our client has a great reputation within Financial Services for developing staff and giving people a platform from which they can move forward. Great offices in a superb location and a bonus/pension/benefits provisions that would add up to £20,000 to your package.

The Role:We are looking for a passionate Marketing Manager to join the marketing team within a specific division of our client’s pensions and investments business. Working with the business on a local and global level, you will help deliver an integrated marketing strategy to support divisional growth plans. This will include delivering digital content, global thought leadership and direct marketing for members and clients, with a remit to increase brand awareness and engagement, create loyalty and ensure better financial outcomes for members. Key responsibilities include:

  • Delivering a rich member engagement experience through content and campaigns. Working with internal teams and external 3rd party specialists and agencies, you will deliver agreed integrated marketing activity across different divisional work streams, with a strong bias on digital and direct communication.
  • You will be passionate about engaging with customers. You will have experience of connecting emotionally with customers and bringing brand values and a brand vision to life cross different media.
  • You will work alongside a global and integrated communication team to deliver global thought leadership initiatives. This will include localising content, developing customer focused messages, creating integrated marketing materials and bringing global initiatives to market.
  • You will work with the wider business to develop and enhance client communication; developing and communicating employee insight from analytics, heatmaps and reporting dashboards, as well as creating aggregated content and newsletters for employers.

Skills / Experience Required:You must have demonstrable experience of delivering engaging cross channel marketing activity. You should have previous direct and digital marketing experience, ideally within Financial Services, but any regulated environment will be seriously considered. Our client is looking for someone who can bring content to life online and offline as part of the customer journey. You will have experience of managing content and the customer experience online. You will know how to get the best out of a creative brief and have flexible editing and proof-reading skills for multi-media channels.

Additional Information:Salary for the Marketing Manager role is negotiable, with all details being available upon application. Bonus is to 20% and the pension to 16% with numerous additional benefits meaning there would be c.£20,000 beyond your basic salary. One of the main considerations really should be the long-term potential within both this role and the company in general.

Apply for Marketing Manager

Pensions Administrator

Ref: arc481

Croydon - Permanent

£25,000 - £29,000

  • Pensions Administrator
  • Surrey/London borders
  • £25,000 - £29,000 + bonus/pension
  • Genuine opportunity for development
  • Do you have a DB admin background but want a broader job spec, more variety and WANT TO LEARN MORE?
  • This team has a really positive team dynamic with first class support from management for exams and a deeper level of involvement than other TPA's.

The Company: Expanding at an impressive rate, our clients pensions admin function makes up about half of the workforce, where the focus is DB clients and some DC. Whereas a lot of Pensions Admin staff at other companies work quite narrow specs within a particular part of the process, this company wants people who want to grow, learn more about the business and really widen their skill-set within a broader remit.

The Role: You will personally be looking after a portfolio of administration clients that range in size. You will be expected to manage all day-to-day activities across your allocated clients as well as help to deliver management reports and ad-hoc projects. Your key responsibilities will include:

  • Prioritising work to ensure delivery in accordance with client Service Level Agreements.
  • Processing scheme events within target, ensuring compliance with internal standards/scheme/legislative rules.
  • Producing letters, emails and reports based on set templates as well as producing bespoke letters and emails where required.
  • Answering incoming calls and resolving queries.
  • Attendance of Trustee or client meetings.
  • Attending internal/external meetings to provide support and guidance on related client administration issues.
  • Participation in ad-hoc administration projects/exercises.
  • Identifying and recording non-core fee events.

Skills / Experience Required: For the Pensions Administrator role our client is looking for an A-Level or equivalent academic background, at least 2 years DB administration experience within a TPA as well as strong technical pensions and legislative knowledge.

Additional Information:The salary for the Pensions Administrator role is up to £29,000 with bonus c.£1,300 and a pension contribution from our client of up to 7% with various life & health benefits in addition.

Apply for Pensions Administrator

Team Administrator

Ref: arc488

London - Permanent

£22,000 - £25,000

**Team Administrator **London **Salary to £25,000 (Perm) **Market leader in one of the UK’s fastest growing Financial Services markets **Looking for recent office administration experience, potentially a recent graduate/college leaver with some office experience **Role focuses on providing logistical support to the Business Development Team **Great chance for someone looking to focus their career within administration or indeed make their first move towards a sales or business development career.

The Company:A very expansive product provider who is putting more and more resources into their Final Salary pensions operation and is now considered one of the major players in the UK market.

The Role:Within our clients Defined Benefits pension operation sits the Business Development Team and this role will provide high calibre administrative support to help maximise effectiveness and ensuring the achievement of team targets. This support will include diary management, use of Excel/PowerPoint and the creation of MI, assisting in the pre and post quotation process and helping with marketing materials, e.g. website, literature and organise marketing events. The main elements of this post include:

  • To provide logistical support to the Business Development team – and in particular assist in the process for agreeing/declining quotations by assessing already made commitments. Also taking accurate minutes of work planning meetings and pricing committees.
  • To keep up to date and relevant the presentations for beauty parades, conferences etc. This includes producing briefing packs for the meetings and general intelligence regarding prospects business.
  • Provide support for all the Business Development Managers in relation to MI requirements, e.g. current pipeline, potential repeat business pipeline.
  • To organise meetings on behalf of the Business Development team, providing briefing packs for each one.
  • Assist in ensuring competitor analysis is continually up to date, including understanding the latest transactions that competitors have completed.
  • To assist the Marketing Manager in delivery of marketing materials, e.g. website, literature etc.

Skills / Experience Required: For the Team Administrator role you must have previous office administration experience. If that has included exposure to producing MI, attending meetings, working on competitor analysis and helping with marketing materials, then that would be a huge bonus, but not expected. Our client will also consider recent graduates or strong college leavers with some office experience. It is important that you are a career person, have a professional attitude, excellent communication skills, are well organised and confident with MS Office

Additional Information: The Team Administrator package is a salary of £22,000 - £25,000 + bonus to 20% + pension and a variety of life and health benefits.Location:Very quick walk from the following stations - Fenchurch Street, Bank, Monument, Tower Hill, Aldgate, Cannon Street, London Bridge.

Apply for Team Administrator

Mortgage Administrator

Ref: arc433

SW London - Permanent

£25,000 - £40,000

  • Mortgage Administrator,South/West London
  • £30,000 - £35,000 doe
  • Established, expanding Mortgage Brokerage, this role will support a prominent Mortgage Broker and the Administration Manager
  • Thriving business, looking for at least 2 year's recent mortgage administration experience
  • Great team, very strong technically with a 1st class work ethic and excellent team bond
  • The Company:This brokerage generates extremely healthy volumes of business and the case values are high given the area they are based in. They have been operating for over 10 years, winning multiple awards and now looking to build on that reputation and business volume.

    The Role:This Mortgage Administrator role is all about ensuring the client’s expectations are managed throughout the process and their outcome is a positive experience. You will be liaising with Lenders, Insurance Providers and Solicitors on behalf of clients and providing them with all of the required information. The key tasks will include:

    • Communicate and establish courteous relationships with clients

    • Manage all mortgage cases from submission to offer, exchange and completion

    • Liaise with Insurance Providers, Clients, Lenders, Solicitors, Surveyors and GP Surgeries, dealing with their queries concerning Mortgage, Life & General Insurance applications

    • Getting suitable terms for client from Providers

    • Ensuring that all the required case documentation is forwarded to the Life Insurance Providers, Lenders and Solicitors

    Skills / Experience Required:For this Mortgage Administrator post, our client is looking for people with a minimum of 2 years mortgage administration experience, submitting cases and chasing through to completion. A strong work ethic is essential as this brokerage produces excellent levels of business and in turn, good communication skills are key, as is the ability to pay a lot of attention to detail. The team environment is really positive, so being a good team player is essential.

    Additional Information:The salary is up to £35,000 for the perfect candidate with a very healthy bonus in addition, on average around the £3,000 - £3,500 mark. Hours are on a rolling rota (8.30am - 4.30pm, 9am - 5pm and 10am - 6pm and can be moulded around the individual). A great career opening within a thriving business led by a prominent figure within the industry.

Apply for Mortgage Administrator

Mortgage Paraplanner

Ref: arc429

West London - Permanent

£35,000 - £45,000

  • Mortgage Paraplanner
  • To £45k + bonus
  • Established, expanding, award winning Mortgage Brokerage
  • Looking for a Paraplanner to support a prominent Mortgage Broker
  • Must have mortgage paraplanning experience or at the very least, several years mortgage admin experience with a case management background

The Company:This brokerage has been operating over 10 years and are at the point now where they are looking to expand and build on the success achieved over that time. The MD is the No.1 Broker in their network, pushing through excellent levels of business and is a great person to learn from.

The Role:This role will see you work alongside the MD and the Senior Paraplanner, essentially doing everything a Broker would do aside from seeing clients. It is all about ensuring client expectations are managed throughout the process and their outcome is a positive experience. You will need to do all the groundwork, checking affordability, packaging all of the cases correctly before submission, placing cases with the appropriate Bank, ensuring you have all of the required documentation. The key tasks will include:

  • Completing all online Agreement in Principle’s and Mortgage Applications
  • Completing all Life Insurance Applications for Providers
  • Ensuring that both the Fact Find and Medical Questionnaire are filled in correctly
  • Pro-actively liaising with clients to request documentation, checking the documentation that is provided is correct and compliant
  • Sourcing Mortgage rates for the Mortgage Broker using the Trigold system
  • Sourcing Life Insurance premiums using AssureWeb
  • Arranging for the Solicitor & Valuation fees to be taken where applicable

Skills / Experience Required:For this Mortgage Paraplanner vacancy, our client is looking for people with proven mortgage paraplanning or possibly an experienced mortgage administrator with case management experience. Good communication skills are key, as is the ability to work at a fast pace whilst ensuring you pay a lot of attention to detail. Great atmosphere amongst the team, so a hard-working, positive, professional attitude is really important.

Additional Information:The Mortgage Paraplanner salary is £35,000 to £45,000 + bonus. Hours are 9am – 5pm with some flexibility.

Apply for Mortgage Paraplanner

IFA Administrator

Ref: arc493

South-West London - Permanent

£27,000 - £32,000

IFA Administrator : West London : Salary £27,000 - £32,000 : Bonus + Pension + Study Support

  • Established IFA business, successful private client and employee benefits arms
  • Salary to £32,000 + bonus
  • Study support provided for Administrators who want to progress towards a career as an Advisor
  • Looking for 1+ years experience ideally within an IFA admin role or indeed administration within a life office environment

The Company:Or client is a well-established IFA firm with 12/13 people in the office and a requirement now for two more Administrators, this role being within their Private Client team.

The Role:This position will expose you to every element of the administration life-cycle, taking in life, pension, protection and investment products. The main responsibilities include:

  • Meeting preparation and follow-up, i.e. preparation of draft valuation of policies and plans and pre-completing any Application Forms etc that are required.
  • Liaising with providers, insurance companies and solicitors to gather data.
  • Both online and postal processing of new business
  • Maintaining and updating client records & creating new client records on the company database (Adviser Office, also known as 1st Technology or IRESS).
  • Assisting with mail-shots including ISA mail-shots
  • Meeting and greeting clients
  • You will also be responsible eventually, for checking the work of others and making sure that things are all correctly in place.

Skills/Experience Required:For this IFA Administrator role, you will ideally already have worked within an IFA practice, gaining admin experience within a number of product lines (Investments, Life & Pensions products, protection etc) or have been exposed to these lines within a life office. Any progress towards the Certificate in Financial Planning / Diploma in Regulated Financial Planning would be an advantage, but support will be provided. Excellent written and verbal communication skills are essential, as are strong attention to detail and the ability to work unsupervised, under pressure and to tight deadlines.

Additional Information:Salary for the IFA Administrator role is up to c.£32,000 with bonus, pension scheme, PMI, Vitality & Wellbeing programme and Health Cashplan, along with that study support. Hours Mon-Fri, 8.45am – 5.30pm.

Apply for IFA Administrator

Senior Pensions Administrator

Ref: arc480

South London - Permanent

£28,000 - £35,000

  • Senior DB Pensions Administrator
  • Surrey/London borders
  • £28,000 - £35,000 + bonus/pension
  • This role allows you to work a broader job spec with more variety and chances to grow
  • A great team atmosphere, with genuine exam support from management and no backlogs.

The Company: Our client has been growing impressively over the last few years. Their pensions admin function makes up about half of the workforce, where the focus is DB clients and some DC. Whereas with some TPA companies, Pensions Admin staff can get to work quite narrow, basic specs, this company wants people who want to grow, learn more about the business and really widen their skill-set.

The Role:You will personally be looking after a portfolio of administration clients that range in size. You will be expected to manage all day-to-day activities across your allocated clients as well as help to deliver management reports and ad-hoc projects. Your key responsibilities will include:

  • Prioritising work to ensure delivery in accordance with client Service Level Agreements.
  • Processing scheme events within target, ensuring compliance with internal standards/scheme/legislative rules.
  • Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation.
  • Producing letters, emails and reports based on set templates as well as producing bespoke letters & emails.
  • Answering incoming calls and resolving queries.
  • Attendance of Trustee or client meetings.
  • Attending internal/external meetings to provide support and guidance on related client administration issues.
  • Participation in ad-hoc administration projects/exercises.

Skills / Experience Required: For the Senior DB Pensions Administrator role our client is looking for at least 3-4 years DB administration experience, strong technical pensions and legislative knowledge and someone who has worked within a TPA environment.

Additional Information: The salary for the Senior DB Pensions Administrator role is up to £34,000 plus bonus and a pension contribution from our client of up to 7% with various life & health benefits in addition.

Apply for Senior Pensions Administrator

Java Developer

Ref: arc486

London - Permanent

£55,000 - £70,000

**A genuine opportunity to work for a growing FinTech who have made great strides through 2019 and are looking to double revenue in 2020 and again in 2021 **Our client is looking for at least one mid-level, full-stack Engineer with at least 3 years Java development experience and previous exposure to HTML5, CSS3 and JavaScript ES6+.

The Company:Our client is a high-profile Fin Tech, designated by HM Treasury as part of its mandatory referral process, to work with a number of UK leading Banks to help SME’s secure funding. This company is now starting an exciting new chapter, offering their platform to banks and lenders to help them transform their customer experience, with huge benefits for both the small business and the lender. Consequently, they are growing quickly and looking for the best agile technicians to join their mission to transform SME funding.

The Role:Working within an agile team, you will help to build a bespoke cloud-based SaaS loan recommendation platform, actively participating in daily stand-ups, planning sessions, showcases and retrospectives. You must have an aptitude for working with business stakeholders, internal users and SME customers in order to help build a modern disruptive platform. The role requires someone who can do the following:

  • Write testable code and integrate SaaS and Open Source technologies to get reliable results
  • Appreciate software quality, innovation and is willing to learn appropriate technology choices from other Senior Developers
  • Take shared responsibility for designing, implementing and operating infrastructure to deliver a solution that will delight users and realise business strategy
  • Collaborate with business stakeholders, internal users and developers to design and deliver experiences that attract customers and help everyone be as efficient as possible
  • Learn software craftmanship, passion and the drive to build great things without being afraid to admit and learn from mistakes

Skills / Experience Required:The ‘MUST HAVES’ are: 3+ years Java development experience, design and development of RESTful web services with Spring Boot & Microservices as well as HTML5, CSS3 and JavaScript ES6+ experience. In addition, you must have had exposure to building and using Continuous Integration/Delivery pipelines and automating everything (Maven/Gradle), Version control (git), Linux as well as some AWS services.

Additional Information:The salary for this role is up to £70,000 with a 15% package of benefit options. The main consideration for us is the opportunity to work for a high-profile Fin Tech who are very much on the up, the chance to work with some dynamic, driven people and the real possibility of career development, with so much expansion expected within the business.

Apply for Java Developer

Senior Java Developer

Ref: arc487

London - Permanent

£70,000 - £90,000

**A genuine opportunity to work for a growing FinTech who have made great strides through 2019 and are looking to double revenue in 2020 and again in 2021 **Our client is looking for an experienced Senior Engineer with full-stack skills (at least 6 years Java development experience) and previous exposure to HTML5, CSS3 and JavaScript ES6+ (with React).

The Company:Our client is a high-profile Fin Tech, designated by HM Treasury as part of its mandatory referral process, to work with a number of UK leading Banks to help SME’s secure funding. This company is now starting an exciting new chapter, offering their platform to banks and lenders to help them transform their customer experience, with huge benefits for both the small business and the lender. Consequently, they are growing quickly and looking for the best agile technicians to join their mission to transform SME funding.

The Role:Working within an agile team, you will help to build a bespoke cloud-based SaaS loan recommendation platform, actively participating in daily stand-ups, planning sessions, showcases and retrospectives. You must have an aptitude for working with business stakeholders, internal users and SME customers in order to help build a modern disruptive platform. The role requires someone who can do the following:

  • Write testable code and integrate SaaS and Open Source technologies to get reliable results
  • Champion software quality, innovation and appropriate technology choices whilst mentoring other developers to do the same
  • Take shared responsibility for designing, implementing and operating infrastructure to deliver a solution that will delight users and realise business strategy
  • Collaborate with business stakeholders, internal users and developers to design and deliver experiences that attract customers and help everyone be as efficient as possible
  • Promote software craftmanship, passion and the drive to build great things without being afraid to admit and learn from mistakes

Skills / Experience Required:The ‘MUST HAVES’ are: 6+ years Java development experience, design and development of RESTful web services with Spring Boot & Microservices as well as HTML5, CSS3 and JavaScript ES6+ (with React) experience. In addition, you should have Service Design & Systems Architecture experience, accounting for performance and testability as well as having exposure to building and using Continuous Integration/Delivery pipelines and automating everything (Maven/Gradle). Other ‘Must Haves’ include TDD, Version control (git), Linux as well as some AWS services.

Additional Information:The salary for this role is up to £90,000 with a 15% package of benefit options. The main consideration for us is that you have the opportunity to work for a high-profile Fin Tech who are very much on the up, the chance to work with some dynamic, driven people and the real possibility of career development, with so much expansion expected within the business.

Apply for Senior Java Developer

Trainee Financial Advisor

Ref: arc483

Birmingham - Permanent

£30,000 - £36,000

**Trainee Financial Advisor, Birmingham city centre, salary to £36,000 **Looking for someone who wants to progress from a Senior IFA Admin or Paraplanner role into advice **Must have good occupational pensions experience **Part of a national IFA group with offices around the country, totalling c.150 people **Growing office, currently one Administrator and two Advisers **You must be Level 4 or close to it.

The Company:Our client is a city-based IFA/Wealth Management company, part of a well-established national IFA business operating for nearly 30 years, looking to gradually expand the Birmingham office. This company provides a highly personalised financial planning service.

The Role:Based centrally, close to the BT Tower and St Philip’s Cathedral, this role will provide a steep learning curve over the first 12 months. During that time, to help you adjust, there will be a need to get involved in administration, preparing quotes, preparing meeting packs etc, but this is a genuine Trainee Advisor role right from the outset. Our client does a lot of work with NHS organisations, hence the need for occupational pensions experience. You will help set up and maintain relationships with NHS organisations, support the communications process, attend events and meetings as well as supporting relationships with various public sector organisations. From a product perspective, you will be exposed to a wide range, covering investments, life and protection lines, but your transition from an admin/support/paraplanning background into an Advisor will be a lot smoother with that occupational pensions experience.

Skills / Experience Required:For this Trainee Financial Advisor role you must have previous IFA administration or paraplanning experience, ideally covering a variety of products which must include occupational pensions. You should also have Level 4 of the Diploma under your belt or be close to it. Strong communication skills, organisational skills and the ability to work calmly under pressure are also vital requirements. You will need to be a proactive team-player, be accurate with an eye for detail whilst being able to take on board a lot of information over that initial 12 months.

Additional Information:The salary for the Trainee Financial Advisor role is £30,000 - £36,000.

Apply for Trainee Financial Advisor

Senior Paraplanner

Ref: arc472

Surrey - Permanent

£35,000 - £40,000

**Senior Paraplanner **Godalming, Surrey **To £40,000 + bonus **Possibility of home working one day per week **A professional wealth management practice run by established professionals including a winner of the Financial Adviser of the Year award **Opportunity for a Paraplanner to develop and progress within a growing business **Great team/office atmosphere.

The Company:A well-established practice that advises across the board, both on individual and group products. This role will assist the Head of Administration, an impressive individual who ARC have built up a relationship with over several years.

The Role:This role will see you working as one of the more senior/technical support staff within the business. You will drive and manage the planning work-flow, receive and implement requests from the Advisers and gather/record client data. As you would expect from a role of this nature, you will prepare and compare financial analysis and also prepare reports to a professional/timely standard. There will of course be a good deal of client interaction, sometimes face to face, but the volume being phones based as well as 3rd party contact. You will undertake financial planning and product-based research, report on key measures and also act as a key link between the advisory and administration areas of the business.

As mentioned above, there is a great atmosphere within the team and part of that comes from people helping others, answering the telephones when needed, assisting colleagues during busy periods etc. Team fit is therefore a really important part of the search criteria for our client. The business is keen for people to be as qualified as they can be, relevant to the role, so they will provide all the support you need for appropriate professional development and training.

Skills / Experience Required:For this Senior Paraplanner role, you must have recent/current paraplanning experience, with the ability to build upon existing strong client relationships. Attention to detail is important, as are good organisational skills and the ability to work within a busy, fun and professional environment.

Additional Information:The salary for this role is in the range of £35,000 - £40,000 plus bonus, 25 days holiday, pension, DIS and Income Protection benefits. Working hours are 9am - 5.30pm, Monday to Friday. There could be an option to home work one day per week.

Apply for Senior Paraplanner

Mortgage/Savings Administrator

Ref: arc473

Surrey - Permanent

£20,000 - £25,000

  • Mortgage & Savings Administrator
  • Epsom
  • Salary to £25,000 + bonus
  • Looking for recent mortgage administration experience
  • You should also be happy to get involved in training and assist the testing function
  • Long established Financial Services business

The Company:Our client specialises in lending and retail savings and in recent times have expanded by around 25% in terms of staff headcount (now standing around 175 people) as product demand increases.

The Role:This role is based around the efficient and effective administration of Mortgage and Savings Accounts, including complex issues, commercial lending, registration and relevant training of service team personnel. Responsibilities will include:

  • Undertake all aspects of complex mortgage administration including Buy to Let mortgages, Transfer of Equity, Interest Only mortgage administration and other special external schemes.
  • Undertake all aspects of Commercial lending administration.
  • Undertake the administration of mortgage arrears operations.
  • Undertake administration of deceased customer accounts, Powers of Attorney and other 3rd party authorities.
  • Undertake administration of all centrally managed reports, including any relevant research, correction or communication that arises and any response management that may be required.
  • Prepare and issue standard or dictated letter responses to customers as appropriate.
  • Provide support to the Service Teams as required and approved by the Central Services Manager.
  • Assist with the training of departmental staff as required.
  • Liaise with external suppliers and maintain business relationships with third parties as required.

Skills / Experience Required:Candidates must have recent mortgage administration experience, be analytical, have an eye for detail and have the ability to be calm under pressure. You will have excellent communication skills as well as being able manage your time effectively. Good knowledge of Excel is also required.

Additional Information:The salary is up to £25,000 doe + pension scheme, BUPA membership, concessionary mortgage facilities, company bonus, professional study support, free parking permit and an active sports/social club membership. Hours are Monday to Friday 9am to 5.30pm, 37.5 hours per week.

Apply for Mortgage/Savings Administrator

Office Manager/PA

Ref: arc456

South-West London - Permanent

£34,000 - £40,000

**Office Manager/PA **West London **£34,000 - £40,000 **An established Mortgage Brokerage is looking for an Office Manager to oversee the processes within the office and manage the support function/team as the team expands **The MD is one mortgage networks No.1 Broker **Really key role for the business, looking for someone who has office management experience, ideally within a Mortgage Brokerage or IFA office, but office management experience in any sector will be considered.

The Company:This brokerage generates extremely healthy volumes of business and the case values are high given the area they are based in. They have been operating for around 10 years and are based a short walk from Putney Bridge and Parsons Green tubes and less than 1 mile from Putney Station.

The Role:This role is all about supervising and monitoring the work of the administrative staff within the business as well as managing the office functions/processes. The office currently numbers 7 people but this figure will be increasing. There will also be some PA duties to take care of for the MD and organising company events inc. booking travel/accommodation requirements. Within all this, the additional duties will include the following:

  • Maintaining office services by organising daily office operations and procedures; designing/optimising filing systems; reviewing and approving supply requests.
  • Dealing with daily correspondence, general inquiries, ensuring each client is treated the same and has suitable ‘after-care’.
  • Managing office budgets, petty cash, invoices.
  • Liaising with staff, suppliers and clients, calling clients directly to see if they require any additional help.
  • Maintaining procedures/office administrative systems.
  • On-boarding and organising any induction programmes/courses for new employees.
  • Ensuring that health and safety policies are up to date.
  • Assisting the HR function by keeping personnel records up to date, arranging interviews etc.
  • Providing historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
  • Maintaining office efficiency by planning/implementing office systems, layouts, and equipment procurement.
  • Work with the design team to structure the best marketing and online campaigns to aid the company’s growth.

Skills / Experience Required:To be considered for the Office Manager/PA role our client is looking for previous office management experience, ideally within Financial Services, but solid experience in any sector will be considered. A strong work ethic is essential as are good communication skills and the ability to pay attention to detail. Good organisational skills are key and a background of improving/implementing new processes.

Additional Information:The salary for the Office Manager/PA role is £34,000 to £40,000 with bonus in addition. Hours are on a rolling monthly rota (8.30am – 4.30pm, 9am – 5pm and 10am – 6pm).

Apply for Office Manager/PA

Trainee Mortgage Advisor

Ref: arc433

SW London - Permanent

£24,000 - £30,000

** This established Mortgage Brokerage is looking for someone who is looking to become aMortgage Broker and is happy todevelop into this post via working for around 12 months as a Mortgage Administrator ** You would initially help tosupport the Leading Mortgage Broker in one particular network with a history of developing staff** A thriving and growing business, happy to help this person develop long-term ** Really important role for the business, chasing cases, liaising with Mortgage Lenders and getting offers over the line ** Previous mortgageexperience is essential.

The Company: This brokerage generates extremely healthy volumes of business and the case values are high given the area they are based in. They have been operating for around 10 years and are based a short walk from Putney Bridge and Parsons Green tubes and less than 1 mile from Putney Station.

The Role: This role is all about ensuring the client’s expectations are managed throughout the process and their outcome is a positive experience. You will be liaising with Lenders, Insurance Providers and Solicitors on behalf of clients and providing them with all of the required information. The key tasks will include:

  • Communicate and establish courteous relationships with clients

  • Manage all mortgage cases from submission to offer, exchange and completion

  • Liaise with Insurance Providers, Clients, Lenders, Solicitors, Surveyors and GP Surgeries, dealing with their queries concerning Mortgage, Life & General Insurance applications

  • Getting suitable terms for client from Providers

  • Ensuring that all the required case documentation is forwarded to the Life Insurance Providers, Lenders and Solicitors

Skills / Experience Required: Our client is looking for people with mortgageexperience - some mortgage administration experience would naturally be ideal or possibly a Paraplanner background.A strong work ethic is essentialandgood communication skills are key, as is the ability to pay a lot of attention to detail.

Additional Information: The salary is £30,000 to £32,000 with bonus in addition. Hours are on a rolling monthly rota (8.30am - 4.30pm, 9am - 5pm and 10am - 6pm). This is a genuine opportunity to learn the trade and start taking on your own bank of clients in around 12 months, all the time learning from one of the leading Mortgage Brokers in the business.

Apply for Trainee Mortgage Advisor

Senior Compliance Consultant

Ref: arc230

Oxford: HOME BASED - Permanent

£35,000 - £42,000

For those who have a strong compliance background, are good communicators, are mobile and would like the opportunity to work from home, this is a fantastic option. Our client is growing in terms of size and reputation, are becoming very well known amongst IFA's, Insurance Brokerages and Mortgage Advisors and this appointment will help to move the company on. A great opening for someone with ambition.

The Company: Our client is a management consultancy specialising in financial services compliance and regulation. Providing consultancy services to over 100 small to medium sized firms on a regular basis, their clients are IFA’s, general insurance brokers and mortgage advisers, who are regulated by the FSA.

The Role: This business prides itself on their ability to offer plain language guidance and to communicate in a friendly and relaxed manner, making compliance both interesting and enjoyable. A primary objective is to give clients pragmatic support and assistance to help them meet both their business objectives and their regulatory commitments. For this particular role, clients could be based in the Midlands, the South-West, London and as far North as Manchester. For that reason, we are looking for someone probably based in the South Midlands to Oxford region. Consultants should be prepared to work anywhere in the UK and spend on average 2-3 nights away per month. Initially you will work closely with senior management/Directors and shadow them whilst gradually assuming responsibility for client accounts, gaining autonomy in around 12 months. Key responsibilities include:

  • Manage accounts involving regular visits to clients
  • Research and write client briefings on rule changes
  • Conduct compliance audits and file checks
  • Give constructive feedback and general support to clients on regulatory issues
  • Work closely with clients supporting them with T&C issues
  • Continue to develop knowledge of compliance issues
  • There will also be a need to study for industry qualifications.

Skills / Experience Required: You must have a strong compliance track record with an in-depth knowledge of retail investment products. You should possess the ability to digest and communicate complicated rules and regulations as well as having a good understanding of the FSA Handbook relevant to small firms. Naturally you are expected to have superb interpersonal skills, a collaborative approach and high quality presentation skills. Our client is looking for candidates with G60 to their name and someone who isLevel 4 qualified.

Additional Information: This role comes with a salary of up to £42,000 with discretionary bonus and pension on top. There is also, as you would expect a generous petrol allowance. There is also the potential for this person, once comfortable with the role, to develop accounts and bring in additional Consultants to manage, so our client is very happy to take on people with ambition.

Apply for Senior Compliance Consultant

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Testimonials

  • Darren recruited me for my current position as a Communications Officer. Immediately he proved himself to be communicative, empathetic and focussed.

    He could relate to my concerns as a jobseeker, promptly returning calls and emails, even if there was nothing new to share. When I had to leave the UK for an emergency, he was very understanding and worked with the client to reschedule my interview.

    Darren also provided excellent advice on interview preparation, which was instrumental in helping me land the job.

    CANDIDATE - A Communications Specialist

    Accepted a Comms Officer role with a UK Top 100 Employer in Surrey

  • Darren is a rarity amongst recruiters - someone who promises not to flood you with useless CVs and delivers on that promise. He worked hard to understand my needs but also my constraints, and engaged with the candidates to ensure that difficult conversations were avoided. I will have no hesitation in using him again

    CLIENT - Manager, Flex Consulting & Administration, Enrich Reward

    Had asked ARC to help recruit a Flex Team Administrator

  • ARC have been one of our preferred recruitment agents since 2006 and Darren has always been very diligent in finding the right candidates. His knowledge of the FS industry is invaluable and this together with his determination to find the perfect person, makes the whole recruitment process less onerous.

    CLIENT - Head of Marketing & Administration @ a financial technology company

    ARC have placed several research and software development professionals since 2006

  • Highly professional with excellent market knowledge. Recommended

    CANDIDATE - seeking move from Investment Mngt into an IFA firm

    Placed candidate into a Paraplanner role in Surrey/South London

  • Darren is by far the best recruitment consultant I have ever worked with. Was always on hand to answer my questions honestly and efficiently whilst being approachable and friendly. I cannot recommend Darren highly enough for anyone seeking a recruiter who will listen to your requirements and deliver.

    CANDIDATE - A Marketing Comms Exec

    Accepted a Senior Marketing Exec role with a leading product provider

  • Darren enabled me to secure a position in April 2011, following his advert on LinkedIn. He helped me with how to approach the interview stages, and gave examples of what questions I might be asked. He also provided regular updates and is a really friendly chap - highly recommended!

    CANDIDATE - A PA/Paraplanner

    Accepted an IFA Coordinator role with a retirements provider in Surrey

  • Darren helped me to secure a position with a leading life assurer in Surrey. What most impressed me was his simple yet extremely effective approach throughout, including interview preparation, answering questions and also providing me with helpful advice. Thank you once again Darren, you are very good at your job.

    CANDIDATE - A maths related Graduate looking for an analytical role

    Accepted a pensions related Analyst role in 2011

  • Darren helped me secure my job as a Sales Manager. I found Darren very helpful throughout, keeping me informed of progress and providing me with the insight, knowledge and details to properly prepare myself for the interviews

    CANDIDATE - A Customer Services Manager

    Accepted role as a Sales Manager in 2011 for one of the UK's top employers

  • Darren is always professional to deal with. He knows his market, is knowledgeable about the industry, finds the right person for the right job and makes it look easy. He keeps in touch over the years and doesnt put any pressure on. I would recommend Darren to anyone looking to recruit in Financial Services.

    CLIENT - Sales Support Manager, Scottish Equitable (ARC also helped as a Candidate)

    ARC placed sales support staff into their team in Sussex and also aided their own job search

  • I would not hesitate to recommend someone to Darren at ARC for their recruitment requirements. His knowledge and expertise sets him aside from the rest and he treats each case with care and enthusiasm. Whenever anyone asks if I know anyone I always suggest they contact Darren to help them

    CANDIDATE - who later recruited IFA Admin staff as a client through ARC

    Accepted an IFA Admin role after working as a Pensions Administrator in Surrey/Sussex

  • Darren kept me informed with every step of the process; providing excellent advice in preparation for interviews, and was attentive after the job interviews. In the end he guided me with the negotiations and I got the job and could not be happier. Highly recommended

    CANDIDATE - A public health graduate in 2012

    Accepted role as a Research Analyst within an underwriting unit in Surrey

  • Darren was a great asset in my job search. He provided friendly, positive and helpful advice, was in regular contact, constantly updating me on the application progress. There was very short notice for interview but I have never felt so well prepared. Thank you for all you have done!

    CANDIDATE - An Analyst Programmer in 2012

    Accepted a .net Developer role with a niche FS technology solutions consultancy

  • Darren is an excellent recruiter who intuitively knows the requirements of both client and candidate and is able to match them up accordingly. He kept me informed over the course of the process and was always on hand to answer any additional queries I had

    CANDIDATE - A Pensions Associate Consultant looking for an analytical role in 2012

    Accepted role as an Analyst for a pensions provider in Surrey

  • Darren was exceptional from the start of the recruitment process to it's conclusion. I was always kept informed, and when I needed guidance on particular issues, Darren's professional approach was invaluable. I would recommend his services withouth hesitation

    CANDIDATE - A Ph.D Qualified Statistician

    Accepted a Longevity Risk Analyst role with a leading life assurer in 2012

  • Darren contacted me about a software development opportunity at F&TRC and helped me secure the position. He maintained a friendly but professional attitude throughout the process which made him very easy to speak openly to. His communication was excellent and I would not hesitate to recommend Darren to others.

    CANDIDATE - A Senior Software Developer

    Accepted a .net Developer role with a niche FS technology solutions consultancy in 2012

  • Thank you so much for being so helpful and very quick in helping me find a job. Darren has made sure he has kept in contact making sure he communicates to me about an y upcoming job. I was actually lucky for the first job that he put me forward for, i was successful and will be starting next week. I am so grateful for people like Darren as it makes looking for a job in this time so easy and less stressful. I would recommend ARC and Darren highly and have already passed his details over to friends looking for work

    CANDIDATE - A Customer Services Rep in London

    Accepted a Calls Coordinator role with a Provider in Surrey

  • Darren has been a great help in finding me a new position. He has kept me informed throughout the whole process and was always on hand to answer any questions or queries I had.

    I would highly recommend Darren, especially to any underwriters out there who are considering looking for a new role.

    CANDIDATE - A Lancs based Medical Underwriter

    Accepted a Home Working Underwriter role

  • I recently worked with Darren during my recruitment process.It was a pleasure to work with him, he was very helpful, responsive to all my questions and was able to quickly and effectively resolve all the issues I had.He proved very supportive throughout which resulted in me getting the job. I highly recommend him as an excellent consultant, Darren provided a consistent and trustworthy service, gaining a good understanding of my needs and objectives and worked professionally to assist me in achieving them.

    CANDIDATE - A Marketing Communications Coordinator

    Placed into a Marketing Consultant role for a City based provider in 2013

  • Having dealt with numerous Recruitment Agencies over the last six months, Darren was a breath of fresh air. Friendly yet professional, helpful and really made an effort to ensure I was fully aware of the role and company before and during the interview process. Can't recommend Darren and ARC highly enough.

    CANDIDATE - A Senior Customer Services Trainer

    Placed into a Technical Customer Service role with a major Fund Manager

  • I have experience with using different employment agencies and none are comparable to the service that Darren Snell provided, all communication was prompt, he actually cared about whether i got the job or not, provided all information (with more than enough time for preparation) I needed and gave me tips to help me be successful in applying for the role. He was always available any time I called and i greatly appreciate his services and would recommend anyone seeking employment to request him.

    CANDIDATE - A Customer Services Associate

    A graduate with banking experience placed with leading Fund Manager

  • ARC Consulting have changed my career for the better in more ways than one, through their impressive eye for talent and selection of oppurtunities that suit the candidate. I have gone from an intern to full member of staff in three months, thanks to their ongoing support. The opppurtunities afforded to me have been amazing from start to finish, and now I'm settling into to a rewarding job with fantastic future prospects.

    CANDIDATE - Recent graduate placed initially in an internship

    Impressed hugely, then offered PERM Risk Analyst post

  • Arc have not only come to our rescue once, but twice! We have been incredibly impressed with the swift service provided and the level of candidates put forward. Finding suitable employees in our sector (Financial Planning) in our rural area can be very tough; but Darren and his team delivered. We also felt reassured that Arc were in constant contact with us and were able to update us and our candidates with accurate information all the way through the recruitment process. As and when we recruit in the future, we will certainly turn to Arc.

    CLIENT - Only Chartered IFA business in Rutland

    Asked ARC to find a Paraplanner and Trainee Paraplanner for their remote location

  • Darren was very helpful throughout the recruitment process. From giving me a detailed toolkit that brought me up to speed on my prospective employer, to giving me sartorial advice for interview day. I can honestly say Darren's dedicated service put me at an advantage and was a major reason why I'm now employed in one of the top investment management firms in the country.

    CANDIDATE - Had moved back to the South-East, looking for a role with long-term opportunities

    Accepted a role that mixes complaints investigations with technical query resolution

  • I have never had a recruiter so invested in your personal goals and your ideal salary! Darren absolutely smashed it, provided me with the perfect role, he had so much patience, he is attentive and he guided me through every single step! Best recruiter I've had and the best best best company to go with if you're serious about finding your perfect role! Darren is a credit to the company!

    CANDIDATE - Looking for new challenge away from retail

    Placed with Blue Chip employer in an Academy Client Services role

  • I had the best possible interview experience thanks to Darren. He's been very helpful, always responding immediately to my questions. He made sure I was properly prepared for the interview, shared his insight and experience about the company, provided me with all the necessary information, including detailed travel logistics! Thanks to Darren, I had the confidence to walk through the door and ace that interview. He's a recruiter you can trust.

    CANDIDATE - Mortgage Administrator

    Placed into a Trainee Paraplanner role with award winning Broker

  • Darren was a lovely recruiter to work with, he kept in contact with me frequently during my job search, and was always happy to listen to any concerns I had! I would highly recommend him and had a very positive experience.

    CANDIDATE - Protection Administrator wanting to broaden horizons

    Secured a role within a Wealth Management client as a Private Client Administrator

  • I would definitely recommend Darren, he was very honest and open with me from beginning to end. I never felt like he was demanding, my previous experiences with recruiters were not always constructive. Another thing I really appreciated was that Darren would always give me feedback no matter what the feedback was and respond to my queries in good time, without being chased. I felt he was always on my side, if you are looking for a recruiter that is patient and effective, you are in the right hands.

    CANDIDATE - Was a temp online Mortgage Administrator looking for a perm role

    Placed the candidate in a perm Mortgage Admin/Trainee Paraplanner role with a well known/respected Broker

  • Darren was extremely helpful when it came to finding me a role suited to my interests and guided me through the interview process start to finish - giving me confidence to secure the role (which I did). His around-the-clock availability and genuine keenness to see me prosper was the main reason why he was definitely the best recruiter I've come into contact with by far.

    CANDIDATE - Wanted out of mainstream banking and into a more challenging/perm role

    Helped secure a role exposing the candidate to both Mortgages and Savings products in a perm role that mixes admin with contact centre and prospects

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